Table of Contents
Type: Presentation | Subject: Marketing | Level: Undergraduate | Word Count: ~1200 words
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As part of a Digital Marketing Communications module, prepare a 10–12 minute presentation for your university’s Students’ Union marketing team proposing a social media campaign to raise student engagement with Union events and services over the coming term. The presentation should cover audience insight, objectives, platform strategy, budget and evaluation measures.
Slide 1
Boosting student engagement through owned social channels
Presented to: Students’ Union Marketing Team
Module: Digital Marketing Communications (Year 3)
Presenter: BA Marketing Undergraduate
Prepared as the assessed live-brief component of the module, using anonymised Union analytics and a short student survey to ground the proposal in real, rather than assumed, behaviour.
Slide 2
Slide 3
The Union’s Instagram account currently records an engagement rate of around 1.2%, below the wider higher-education benchmark of roughly 3%. TikTok has no active Union presence at present, despite it being the most-used platform among first-year students surveyed for this proposal.
Together, these signals point to a content and channel problem rather than a lack of interesting activity to promote — the Union already runs a full events calendar, but it is not being communicated where students actually spend their time.
Speaker notes: these figures come from the Union’s own analytics export and a short survey of 60 students carried out for this assignment, so they reflect a real gap rather than an assumed one.
Slide 4
Two primary personas guide the content decisions that follow:
Every content decision from Slide 6 onward is checked against these two personas: if a post would not stop either Fiona or Chris mid-scroll, it is reworked or dropped rather than published for the sake of a full calendar.
Speaker notes: these personas are built from the survey responses and short informal conversations with five Union committee members, rather than assumed demographic averages.
Slide 5
Each objective is written to be specific and measurable against baseline data collected in Week 1, so success can be judged rather than assumed. Objectives were deliberately kept to four so that the campaign can be evaluated properly within a single term, instead of chasing metrics the Union has no capacity to track.
Slide 6
Content effort is weighted toward the platforms where each persona is most active, rather than spread evenly across every channel available.
Figure 1: Proposed platform mix as a share of weekly content effort.
Instagram carries the largest share because it supports both Stories, for short-term event reminders, and Feed posts, for searchable event information; TikTok is prioritised second for reach among first-year students. Facebook is retained at a reduced share for the Groups favoured by commuting students, while X/Twitter is limited to reactive updates such as venue changes, reflecting its smaller but time-sensitive audience within the Union community.
Slide 7
Each pillar is mapped to at least one objective from Slide 5, so no content is produced without a clear, measurable purpose. The Student Voice pillar is weighted most heavily, since user-generated content typically drives stronger engagement than institutional posts and reinforces the sense that the Union is run by students, for students.
Slide 8
This phased structure avoids the common student-campaign mistake of front-loading effort in Week 1 and going quiet once assignment deadlines and part-time work resume normal pressure on committee members’ time.
Slide 9
A term budget of £2,500 is proposed, allocated as follows:
Speaker notes: paid boosting is the largest line because organic reach for a new account, particularly on TikTok, is unreliable without initial advertising support during the launch weeks.
Slide 10
Every objective from Slide 5 has a matching measure below, so the Week 12 review can state clearly which targets were met, and which were not.
Slide 11
Four risks were identified as most likely to affect delivery, given the Union’s limited staff time and reliance on volunteer committee members.
Speaker notes: the moderation guidelines are adapted from the university’s existing social media policy rather than written from scratch, so the Union stays within institutional rules.
Slide 12
This proposal recommends a 12-week pilot of the platform strategy set out above, reviewed against the Slide 5 objectives at the Week 12 evaluation point.
If adopted, the pilot gives the Union a low-risk, evidence-based way to test whether a channel-led approach can close the awareness gap identified on Slide 3, before committing to any longer-term budget increase.
Thank you — questions are welcome.
Slide 13
Chaffey, D. and Ellis-Chadwick, F. (2022) Digital Marketing: Strategy, Implementation and Practice. 8th edn. Harlow: Pearson.
Hootsuite (2024) Digital 2024 Global Overview Report. Vancouver: Hootsuite.
Kotler, P. and Keller, K.L. (2016) Marketing Management. 15th edn. Harlow: Pearson.
Ofcom (2024) Communications Market Report. London: Ofcom.
Tuten, T.L. and Solomon, M.R. (2018) Social Media Marketing. 3rd edn. London: Sage.
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