Customer Support Team
Our customer services team works seven days a week and 365 days a year to provide unmatched support in your time of need. We understand that due to the nature of our services, you may need to get in contact with our customer services even on weekends and holidays, and so our customer services staff works tirelessly to address any of your urgent concerns.
At Essays UK, we believe in solving your problems and establishing long term relationships that are mutually beneficial. You are welcome to contact our customer services team if you have any questions or concerns regarding our services or operating procedures. We guarantee to respond to your queries within 30 minutes during our operating hours.
8 am – 8 pm Monday to Friday, and 8 am – 4 pm Saturday and Sunday
Quality Assurance Team
Nothing is more critical to Essays UK than delivering the quality you paid for. We believe that “Quality is the Best Recipe.” Only by delivering high-quality works, we can satisfy the needs of our customers and build a good reputation for our business. We have designed our quality control process to be a 2-stage process where in the first stage, our editors perform a critical evaluation of the work completed by the writer to ensure it meets the quality standard you paid for and addresses the question problem, and contains the correct number of words. In the second stage, we run a plagiarism check on the completed paper to ensure it is 100% unique. All papers are delivered along with a free anti-plagiarism report.
Writer Relationship Team
Our writer relationship team consists of highly experienced recruiters and HR professionals who know exactly the qualities we need in our writers. The writer management team is responsible for managing a large team of academics. The high-quality benchmarks that we have set for ourselves are a result of the commitment of our writer relationship team and the vision of the company to provide quality solutions to students in need.
Complaint Handling Team
Our management team efficiently handles complaints filed by our clients. In the likely event where you are unhappy with the quality of the work completed or the writer didn’t follow the instructions, our customer services team will forward your case to the complaint handling team which consists of certified experts and highly experienced professionals who would solve the problem by mediating between you and the writer.