Assigning Writers Based On Their Qualification, Expertise, And Experience
Finding and matching the right writer to your order is perhaps the most critical part of our process. Our writers must possess a degree in the same field of academic study you are pursuing and must also reside in the same country as you. We will, therefore, assign a writer with UK qualifications in your academic subject if you are studying in the UK. Throughout our years working in the academic writing industry, we have realized that having academic qualifications and knowledge from the same country where you are studying is essential to ensuring the highest quality. Consequently, even if a writer from the UK has a PhD in the same academic field, we won’t trust a student from Harvard University to complete an essay to a 2:1 standard.
Strick Quality Control
In addition to our in-house quality standards, all orders completed by our writers go through a strict quality control process. Our quality control staff ensures that your order satisfies your needs and those of your school. We won’t trust someone with a 1st from Cambridge to complete an Undergraduate B grade order for a student at the University of Melbourne if they don’t understand the academic system.
Perfection is Our Goal
We are proud to declare that Essays UK is an honest company that is always willing to learn from mistakes. The reason we are where we are today is that we are willing to adapt and improve. Our feedback culture has helped us improve our services and processes more than anything else. We ask for customer feedback at every stage of the process and after every single order is delivered. Our systems are regularly improved based on the feedback we receive from users.
We Are Here To Serve, Not Just To Make Money!
In the past, sales was a very dysfunctional process characterized by high pressure, high stress, intimidation, manipulation, and even deception. It is not our strategy to do whatever it takes to get sales, but rather to focus on serving people. Our approach to finding and proposing a solution to problems has ultimately helped us in the long run, and that is why people keep coming back to us for a solution to their problems.
We Solve Problems Proactively
Despite doing our best to fulfill your needs the first time, in the unlikely event that you are not entirely satisfied with our service or the quality of the work provided by the writer, we will gladly resolve any issues that may arise. There is a dedicated after-care team at Essays UK and a quality control team that will handle any unexpected issues and resolve them as quickly as possible to keep your overall experience with us as positive as possible. Our two in-house teams are responsible for making sure every order meets our highest standards.
Our Guarantees Are Extensive
We deliver the highest quality work because of our guarantees. Our order management system, user-friendly website, and highly qualified writers allow us to deliver all the guarantees for each order. If we are late even by a minute or if even one sentence is copied in work, we will offer a full refund to you.
Customised to Meet Exact Requirements
Over the past several years, we have managed to significantly improve our operations and systems. We switched to an in-house fully comprehensive order management system in 2016, which allows us to keep track of orders, find qualified and suitable writers, and improve our website’s user experience. In collaboration with our designers and programmers, we have developed a comprehensive system that ensures you receive everything you expect from UK’s leading academic support service.