FAQS

Have questions regarding our services and procedures before placing your order? On this page, you will find answers to the questions most frequently asked by our customers. Even if you can't find answer to your specific question here, don't worry! You can contact us via live chat, WhatsApp, telecom or email to get a precise answer to your questions.

 

Ordering and Payment

How do I order my custom writes essays or assignments?

Our online ordering process is easy as a pie. It only takes 3 steps to place your order.

• Fill in our online order form at www.essays.uk
• Provide your order details and attach the relevant such as the guidelines and briefs and study material when you need the writer to consider.
• Make the payment and confirm your order.

You can make the payment through credit/debit card or directly to our ………………… Account. Our writers will start working on your order as soon as you make the 50% of the payment. An order confirmation email will be sent to your email address. So we suggest you to keep checking your emails. Moreover, we will be sending you queries from the writer related to your order through emails so it will be appreciate if you formally reply to the emails as soon as it is received.

What are your prices?

You can visit our order form to check the prices of various services we offer, instantly. Our prices varies depending on the wordcount, academic level, deadline, and the technicality of the project.

What subjects do you cover?

We take pride in our team of expert writers who are expert in their field of research. We have a team of writers in every field of research that can handle verity of academic courses at bachelors, Masters, and PhD level. Go ahead and place your order with confidence that it will be done by an expert in the area of study.

Can I pay the money in instalments?

Payments can be accepted in two instalments for all academic services, including essays, dissertation, assignment, etc. From our online order form, you can pay 50% advance payment or full amount as per your convenience. If you decide to pay 50% advance payment while placing the order, then please note that the remaining balance must be cleared before the final delivery.

How quick are you able to complete my order?

Our team of experienced and qualified writers can do all sorts of academic projects regardless of how urgent your requirement is. Orders with short deadlines, especially those with same or next day delivery, require additional charges.

In case you are ordering a dissertation or sizeable academic project, we would you to allow our writers time of minimum one week to finish the paper with the desired quality.

What are your guarantees?

We guarantee:

  • Extensive Quality Control
  • Timely Delivery
  • 100% Plagiarism Free
  • Competitive Prices
  • 100% Confidential
  • Written by UK Qualified Writer
  • Customised to Your Exact Requirements
  • Free Amendments
  • Never Resold
  • Fully Referenced

Please click here to see the complete list of our guarantees.

Do you provide discounts for your customers?

To see the discounts and available offers we have in store you can visit our offers page. It is for both new and returning customers.

Can I talk to my writer?

You can send your requirements through emails to the writer. We thus advise you to regularly check your emails as we will be sending queries from writer to you as well.

Are the services provided by the website confidential?

Our services are 100% confidential. We preserve our policies and operational approaches updated with the latest privacy and plagiarism standards. We guarantee not to share your project details with anyone other than yourself.

We ensure privacy for our clients. If you provide documents with personal info, we also get confirmation from you before sharing it with writers. For more information, you can view our privacy policy page.

Can I directly talk to my writer?

You can send your requirements through emails to the writer. We thus advise you to regularly check your emails as we will be sending queries from writer to you as well.

My coupon code is not working!

If you have a valid coupon code and the website is showing an error, do not worry. Please fill out the form and contact us with the code. We will apply the code and send you the discount payment statement.

How can I cancel my order?

You can cancel the order any time before we assigned it to a writer usually within 24 hours. You can send us an email with your order number. We appreciate if you can write the reasons as well. We will refund your payment immediately.

How can I check my order status?

To check your order status, send us an email with your order number, we will update you about your order status and the delivery date.

Are you able to edit or paraphrase my work? (e.g. from tutor advice)

For editing and paraphrasing work, we charge an extra deposit before assigning it to the writer. Our writers are qualified to read, edit and then suggest how to add or remove the data. They may also suggest writing the paper from scratch if the current form requires too many improvements.

The deposit amount will be adjusted with your final payment. The writer will start working after the payment is received. In case you decided not to continue with the editing and proofreading, your payment will be refunded.

Can I send information once my order has been started?

We prefer getting all the information before we started working on your project. If you provide additional information after the writer has started writing, we will give it to the writer. However, we cannot guarantee if the writer can process the new information and include it into his work. Any additional information that may make many changes in the work and is provided after the writer has started working will require additional charges.

Can I place the order over the phone?

We do not accept an order on the phone due to the reasons that our representatives may understand the work. Furthermore, all the universities have provided their guidelines and formats that need to be followed. All order ought to be placed through an online order form or via email.

Can I pay over the phone?

Paying over the phone isn’t a safe option. You can make the payment on our website using a debit/credit card, PayPal or bank transfer.

I have been asked to verify my payment, what does this mean?

Like all the other online business, we are vulnerable to fraudulent payments as well. However, to secure our business and ensure your protection as a client, we can require some paperwork to validate the transaction. This refers in principle to the acknowledgement of payment of a specific amount.

The procedure of checking these documents is entirely private and is thus in compliance with the Data Protection Act. If you do not want to provide these documents, we recommend that you make a bank transfer payment, since it is a safe method of money transfer.

What payment of method can I make?

We typically choose one of the following methods:

  • Debit/credit card online payment, using our secure checkout powered by Stripe Pay
  • Direct bank transfer (via the internet)
  • Through PayPal

We take a 50% deposit before beginning the work to avoid any issues or delays, and according to our payment policy, the remaining amount is taken before we deliver the work.

Why does the writer need to quote to complete my order?

Some academic projects and subjects involve additional requirements such as images, graphs, calculations, or tables. Only our writers can assess how much work needs to be done, mainly is there is software to be used. We, therefore, allow our writers to quote for work. However, except for a few academic topics, we offer instant prices.

Until I know you can help, I don’t want to pay. Is this possible?

We only take 50% Payment after a writer has been found for your project. You can place your order for free before this. We do have our busier times, and we can start the work immediately if you place an order with payment. You can always call us if there are any special requirements.

Can I order a proposal/ dissertation if I don’t have a title?

In case you don’t have an approved title, which we highly suggest you do as it involves you in the process, you can also check our free dissertation topic service. Our team will come up with exclusive titles, along with the list of references that will be used for research purposes. After selecting the topic, you can place an order for a proposal or dissertation.

Can I place an order on someone else’s behalf?

You can place an order on behalf of a friend at any time, and their permission to do so will be the only requirement.

How can I refer this to a friend?

If you recommend a friend to us who completes an order with us, you will receive a 10% discount on your next order. Your friend can place the order by using the email you provided in the referral email to be sent to.

Does Essays.UK provide tutoring services?

We do not provide tutoring services. However, we are specialized in providing many other services such as Exam Revision Service, Research Title Service, Proposal Service, Editing and Proofreading Service etc.

Can I purchase the essays shown on the Essays.UK website?

The essays displayed on our websites are not for sale. These are only for sample purpose. Buying or using the same pieces can lead to plagiarism associated issues. We only offer exclusive and custom writing services..

Can your writer help me collect the primary data?

Our data collection process is simple. Interview questions and questionnaire are of our dissertation services. However, you may require to pay extra so that the writer can collect additional information. You can state your data collection requirements while placing your order.

Can you provide a draft of my work?

In our online order form, there will be an option to add on one or more drafts to your order in the paid/optional feature. Once you have paid for the service, our team will contact you and confirm the delivery date of each draft. The cost of the additional draft will depend on the number of words written by the writer (if any) and the extra hours to be spent on your order. You can contact us within 24 hours after receiving the draft so that we can ensure the timely delivery of your paper.

Can I request the writer to include appendices to my order?

Our paid/optional feature includes an option for the appendix. You can select the option when placing the order. Our writer will ensure that all requirements are included for an extra charge.

Quality and Plagiarism

What will be the quality of work delivered by Essays.UK?

Our experts vow to deliver quality and plagiarism free work. We guarantee that our delivered work will cohere to the following standards.

First Quality Standard (70 % or above)
2:1 Quality Standard (60-70 %)
2:2 Quality Standard (50-60%)

For PHD students we offer one quality standard only.

Does Essays.UK guarantee plagiarism free work?

Every order we delivered is double checked to maintain the quality standards. Our in-house plagiarism checking tool helps us to ensure the uniqueness of the content. We also deliver a free plagiarism report with every completed order.

What makes Essays.UK better than other writing services?

Essays.UK have a diligent procedure for each type of service offered on the website. Each and every detail of the order placed with us is reviewed and a compendium plan is made for the execution and the timely delivery. If any additional information is required we contact the customer via email. The other team finds the best suitable expert who has the qualification and experiences in the same area of study to complete the order within due time.
The completed work is received by our quality control team which ensure the content is unique, plagiarism free and meets the quality standards before making the final delivery to the customer. If somehow the customer is still not satisfied, we offer a free amendments. It’s highly recommended to avail this feature in case you are not satisfied with the content delivered.

Does Essays.UK share the writer’s notes and plan of work with the client?

We have a number of teams working tirelessly to ensure timely delivery and the quality of the work. Each order we receive and deliver passes through various stages of quality control until it is completed and delivered, hence we are unable to share the writer’s notes and the plan of the work with the clients.

Why the rates of Essays.UK are higher than other companies?

Unlike other companies, Essays.UK charge higher prices for the higher quality of work delivered plus there are no hidden charges. Other companies might offer a lower rates but compromise the quality and apply some hidden charges while completing the order. Those companies also charge the clients for amendments which we offer for free. The reason for higher rates are as follows:

Our team of writers
We believe in paying the experts justly for the services. All our writers are highly qualified and have an experience of years of writing in a particular field.

Quality Control
Each project goes through a series of steps to make sure quality is not affected. From the team that assesses the project in the beginning to the writers and then to the last group that assures grammar and plagiarism issues free work, our quality control team works round the clock and helps us provide you with top-grade work.

No hidden/extra charges
Besides what the client has to pay for the complete order we do not have any hidden or extra charges that the other companies might apply in the middle of the process or for the amendments.

Can I receive my work for review before paying the final invoice? Can I have a draft or the plan of my work? How would I know the work assigned is correct if I don’t recheck it before the last payment?

Unless advocated, we do not dispense any blueprints or schemes. It is appreciated if you share all the useful data required for the work before our writers get to writing, so it is easier for them to complete the task. Our fantastic quality assurance unit will ensure that your work covers all questions and subtopics and uses the correct and most suitable referencing style when writing the essay. We do not hand out the complete assignment before the due date has to be kept in mind. For that, you are offered free adjustments and modifications after you have thoroughly gone through your work.

How do Essays.UK enroll and asses their writers?

Our personal recruitment team supervises the employment of the writers. Most of our employees have high standard degrees and are highly educated, holding Masters and even Ph.D. degrees. Before holding the writer responsible for any work, we make sure they go through several authentication checks, such as checking their photo ID and proof of their scanned degrees. Then, our quality assurance team entrusts them with a sample test, through which they are tested on every level deemed necessary before welcoming them into the team.

Is a writer always available/what if no writer is available?

Our priority is a qualified and always available writer to conclude the assignment within the deadline stated. The work is only assigned when we are 100% satisfied that the writer will achieve the desired preferential outcome in time or maybe before that. The situation of no writer being available happens once in a blue moon, but if it does happen that we can’t find any writer for your task, we assure you that your payment would be refunded wholely.

Is it defrauding that we, us, students use the essay writing services provided by Essays.UK?

Our team knows how demanding and strenuous the academic tests thrown at them by their respective careers and majors can be. So we aim to help and facilitate the students so they can face the challenges head-on. If your motto is to cheat, we will gladly let you know that our services are not available. We make sure that the client is involved and advise you to chose the inscription of the thesis yourself. Our usage of good policies ensures that you aren’t cheating at all.

Our services are like an act of assistance from a book in any library available, where you have work and criteria of different writers made available. Our services are adapted and suitable for your utility.

If you claim your work to be plagiarism free, why can’t I give that in?

When we say that our work is plagiarism-free, we mean that no work, line, or abstract has been taken or replicated from any forgoing pupil’s work. Relevant references are being used and included, and information is reworded. But just for its sake, even if you submit the work as your own, your instructor will never be able to catch any ounce of plagiarism. Hence, claiming the work as your own will be an implausible thing to do, both ethically and morally.

if you did hand in the work as your own, would your instructor find out?

The work we create is solely original and doesn’t create unmodified work. Therefore it is not believable for any plagiarism site to distinguish any plagiarism. There are two things we’ll let you know; one, we do not trade your work to any third party and second, we do not sumbit your work. This will come in academic deciet. After the work is handed over to you, we trust that you will make the correct and legal use of it.

Fair Use of Services

Will the work we create for you be re-sold?

No work is auctioned to other minor parties. The work we produce is all yours.

How can you use the work we send you?

We possess copyrights to any work being done or put together under our company name. You can always use the paper for research and reference grounds.

Are you allowed to submit your work to my university?

You give us your consent for the terms and conditions at the time you place your order. Hence, if you use your name instead of the real creditor, you will be violating the agreement you signed.

Are the services provided by Essays.UK legal?

All services provided to you are legal. Our teams are still of assistance for the students if they don’t understand how to use our services correctly. We are always available for you at any hour if you have any queries.

Is it an act of deceit to use the essay writing services provided by Essays.UK?

Our team knows how demanding and strenuous the academic tests thrown at them by their respective careers and majors can be. So we aim to help and facilitate the students so they can face the challenges head-on. If your motto is to cheat, we will gladly let you know that our services are not available. We make sure that the client is involved and advise you to chose the inscription of the thesis yourself. Our usage of good policies ensures that you aren’t cheating at all.

Our services are like an act of assistance from a book in any library available, where you have work and criteria of different writers made available. Our services are adapted and suitable for your utility.

How can Essays.UK help you refine your academic studies?

Essays.UK is very determined to contribute towards the improvement of the students by providing perfect answers produced by our magnificent writers. They are designated and explicitly told to help you understand the research and analytic skills to a better degree and help you be victorious.

Our definitive answers will help you in several ways; not only do they allow you to comprehend the research idea in an additional and more inclusive way, but they also provide you links to the references for you to search further and swim in the vast sea of knowledge.

In correlation to this, we also make aspects such as systems analysis and time management our area of focus as these two aspects are the most essential for the students to grasp.

You need to be conscious of the fact that our goal is not just to help you get good grades but also to broaden your writing aspect so, in the nearest future, you can write your essays by yourselves. You can only do that if you have a keen eye on every single line and examine the approach our writer used to break down the thesis topic.

If you are ready to go higher and refine yourself, place an order right now to see how Essays.UK can be of help.

Are the services provided by us leaked in any circumstance?

We must let you know that our services are private. We keep our terms and conditions modernized with the latest plagiarism and seclusion terms. You have our oath and liability that we won’t share details about your project with any other party if not you.

We make sure that our clients receive full privacy and confidentiality. If some cases require you to send us some documents that may need any personal information, you will be asked for confirmation before it is forwarded to our writer employee.

Am I allowed to directly submit an essay bought from an essay writing service?

We strictly advise you against submitting our work as your own.

Our work is 100% original and authentic. The work our writers do is promised to be free of any plagiarism charge. Any site won’t be able to detect any Plagiarism because it merely just doesn’t exist.

You are at your own risk if you consider sending our writer’s essay as your own. A question would arise if any area of information is covered that isn’t in your course or is simply not covered by your university. For your supervisor to know your stance, he may ask you to broaden some aspects of your thesis research, and not having enough knowledge or any idea about it might land you in big trouble and a lousy grade.

If I did submit the work as my own, will my professor find out?

Our work is 100% original and authentic. The result, our writers, do is promised to be free of any plagiarism charge. Any site won’t be able to detect any Plagiarism because it merely just doesn’t exist.

You are at your own risk if you consider sending our writer’s essay as your own. A question would arise if any area of information is covered that isn’t in your course or simply not covered by your university. For your supervisor to know your stance, he may ask you to broaden some aspects of your thesis research, and not having enough knowledge or any idea about it might land you in big trouble and a lousy grade.

You can always use the product we provide you to write your essay as it is the best way to gain knowledge and be productive.

Will your university ever find out that you have used Essays.UK?

As said before, Essays.UK respects the privacy of our client and remains 100% confidential; thus, your university will never know that you have used our assistance.

Who owns the copyright of the work?

In any circumstance, you do not obtain the copyrights. To compensate for it, we do give you incompatible license so you can acquire your essay for your academic goals to use as an example.

Can you converse with the writer directly?

Through email, yes. Via email, you bring forward your demands and requirements to the writer. So you are advised to check your email religiously as we will be forwarding you questions from the writer.

About Us

How can I contact your How can I contact the client support representative?support team?

You can contact our client support department via telecom (+441416287786), email ([email protected]), live-chat or WhatsApp.

Our team is available for 7 days a week.

Our official working hours are:

  • Monday: 09:00 – 20:00 (GMT)
  • Tuesday: 09:00 – 20:00 (GMT)
  • Wednesday: Our phone lines will be closed, but you’ll still be able to place your order online
  • Thursday: Our phone lines will be closed, but you’ll still be able to place your order online.
  • Friday: 09:00 – 20:00 (GMT)
  • Saturday: 10:00 – 16:00 (GMT)
  • Sunday: 10:00 – 16:00 (GMT)

We will respond to your emails and enquires on holidays including Christmas Day, Boxing Day, Easter and other Bank Holidays. We guarantee that a member of our client support team will respond to your email within 30 minutes during our working hours.

What Makes Essays.UK better than other writing services?

Essays.UK have a diligent procedure for each type of service offered on the website. Each and every detail of the order placed with us is reviewed and a compendium plan is made for the execution and the timely delivery. If any additional information is required we contact the customer via email.

The other team finds the best suitable expert who has the qualification and experiences in the same area of study to complete the order within due time.

The completed work is received by our quality control team which ensure the content is unique, plagiarism free and meets the quality standards before making the final delivery to the customer.

If somehow the customer is still not satisfied, we offer a free amendments. It’s highly recommended to avail this feature in case you are not satisfied with the content delivered.

How do I know that Essays.UK is a legitimate company?

Other websites may try to disguise themselves as EssaysUK or a part of the company, but they can only intimidate us but never duplicate us. Be aware of the fake companies and the scammers who may deliver very low-quality of work or even might not deliver the work at all.

You can review our guarantees by clicking here before placing the order to be sure of the legitimacy of the company. Moreover at the end of each page of our website.

You can even check out the 100% real and verified reviews at sitejabber.com. Reading the reviews on an external, reputable review website will give you the confidence and the sense of trust you have lost while dealing with the fakers and scammers.

We stand tall and proud of our legitimacy and the number of satisfied customers.

While placing your order with us, always make sure the URL should include essays.uk and you’ll be able to see our SSL certificate. If you’re not sure, call us or reach out through live chat.

How do Essays.UK enroll and asses their writers?

Our personal recruitment team supervises the employment of the writers. Most of our employees have high standard degrees and are highly educated, holding Masters and even Ph.D. degrees. Before holding the writer responsible for any work, we make sure they go through several authentication checks, such as checking their photo ID and proof of their scanned degrees. Then, our quality assurance team entrusts them with a sample test, through which they are tested on every level deemed necessary before welcoming them into the team.

Who completed the work ordered on Essays.UK?

Each order placed with us is assigned to our elite writers hired through a meticulous recruitment process. We make sure the writers are qualified for the work this is assigned to them. For instance,

If you place an order for masters level. We will make sure that it is assigned to a writer with Master’s degree in the area of research.

Delivery

What are our delivery options?

Our plans are custom made for your requirements and preferences so that you are content with your work, which is why we have custom delivery plans. For example, we can complete a semester project in a weeks time but can take a year to complete a Ph.D. thesis.

Will you be able to send my dissertation chapter by chapter?

Yes, we can if you want. You will receive a free map outline after your order is placed with our employee writer. Our writer will only start working when you have agreed to the outline of the thesis. Our delivery of the thesis outline is usually done in three parts. We completely understand that it is an essential aspect of your grade and that your whole academic life depends on it. Please remember to tell us all your details and requirements when you place an order. Our team will contact you for your dissertation.

Are our amendments free?

Yes, our amendments are free of cost unless the initial requirements sent by the client are changed.

What if the writer doesn’t fulfil my initial requirements?

Since we have a free adjustment policy, we will ask the writer to make some changes for that amendment. But we can assure you that this is very unlikely to happen since our writers are very qualified and know what they are doing.

When does the delivery period start?

Your delivery period will start when the writer has been assigned your essay and you have cleared your initial dues. Your order would be on hold until further notice if we can’t find a writer for your essay.

Are weekends included in our delivery time?

We work seven days a week which means that the weekends are included in the delivery time. But you have to keep in mind that we do take Christmas, boxing day and New year’s eve as a holiday and those aren’t included in the delivery time.

How long does it take us to find a writer for your order?

We expect to find a writer within a day or two after receiving your order. Depending in what type the project is, the time may shorten or may take longer than necessary. You’ll always be in loop to what is happening.

When can you expect to receive the work when it’s due?

Our delivery time is 7pm to 9pm GMT. Sometimes our team responsible for checking the quality may think that it needs some alterations which may result in the delivery being a little late. If that happens, in such case you will be notified.

Please do not expect that we will deliver before the delivery date.

Your work will be held until further notice if you don’t clear your dues.

Can I receive my work for review before paying the final invoice? Can I have a draft or the plan of my work? How would I know the work assigned is correct if I don’t recheck it before the last payment?

Unless advocated, we do not dispense any blueprints or schemes. It is appreciated if you share all the useful data required for the work before our writers get to writing, so it is easier for them to complete the task. Our fantastic quality assurance unit will ensure that your work covers all questions and subtopics and uses the correct and most suitable referencing style when writing the essay. We do not hand out the complete assignment before the due date has to be kept in mind. For that, you are offered free adjustments and modifications after you have thoroughly gone through your work.

Guarantees and Support

What happens if you’re not satisfied with the work? What happens if the essay does not reach the grade you ordered?

We offer a free adjustment policy here at Essays.UK to deal with such issues. We advise you to thoroughly go through the final product and review it within 24 hours of receiving it, as it will make the writer do some edits as soon as possible.

A new delivery date can be provided to you after we’ve consulted the writer.

And in case your essay does not meet your required and stated grade, you can always send us an email where you give us your order number, and we will make sure that your complaint is forwarded to the respective area of concern.

When requesting a refund, we require you to send us an email with your order number and would appreciate it if you give us the right reasons why you’d want to cancel. Your order will only be canceled if it hasn’t been assigned to the writer.

How do you request a refund?

Our main priority is our customer’s contentment, which means we will first scrutinise your reasons for demanding a refund.

In other cases, if your essay doesn’t get the grade you requested, we would want you to share the final copy of the work provided to you and check what essential aspects of the essay were neglected, which caused you a bad grade. Furthermore, we would also like it if you share your instructor’s remarks with us to go through them and make improvements in our work for the future.

You are requested to email us about the order cancellation before a writer is assigned to you. You just need to email us about your order number and that you want to cancel it. We also open to hearing about the reasons why you canceled your order.

Will my paper be sold?

We can assure you that your work is solely yours and no one else’s. It will never be traded with someone else.

What are your guarantees?

Our guarantees are listed below:

  • Comprehensive standard checking.
  • Delivery on time.
  • 100% Plagiarism Free
  • No infringement of copyright.
  • Affordable prices.
  • Respects your privacy.
  • Writers are all UK qualified.
  • Our services are set according to your needs.
  • The policy of free adjustments.
  • No bartering to another party.
  • Sources and references are listed.

Are our clients offer discounts?

Please visit our offers and discounts page to learn about the special offers to the new and returning customers.

Are the writing services that we provide you confidential?

Yes, the writing services that we provide you are 100% confidential. Our team is always updated with new plagiarism and privacy rules and religiously follows them. And to make sure that your work is wholly private and not shared with anyone, our discussions take place just with you and you only.

We aim to provide full privacy and seclusion to you; hence if you have any more queries, you can visit our privacy policy page. And if in some cases, you are required to send us some information that may contain any private information, we will first ask for your confirmation and then forward it to our writers.

Can you speak with the writer directly?

Yes, you can always email the writer directly about any additional information or requirements. We also advise that you check your email regularly as we will be forwarding you problems from the writer.

Your coupon code won’t apply?

We understand that sometimes our site on your web may suffer from some crashes and won’t let you add the valid coupon code; hence we request you to fill the form as it is and then email us your coupon code can add it for you.

What is your order status? And when will it be delivered?

Please send us an email so we can let you know about your delivery date and order status.

What method of payment do we use?

We use these three payment methods:

  • Via debit or credit card.
  • By making a direct transfer of money to our bank. (Through the internet).
  • Paypal.

To avoid any issues, we ask you to pay 50% of the money before and then the left amount after your work has been done; it is also our payment policy.

Will our writer help you collect primary data?

The procedure of collecting the data is quite simple; designing questionnaires and interview questions are part of our thesis services.

If you want extra information to be gathered by the writer you may need to pay extra for that. You are requested to tell us your data collection requirements when you place the order.