Have questions regarding our services and procedures before placing your order? On this page, you will find answers to the questions most frequently asked by our customers. Even if you can't find answer to your specific question here, don't worry! You can contact us via live chat, WhatsApp, telecom or email to get a precise answer to your questions.
About Essay Lab
Our official address is: 0/2 11 Golspie Street, Glasgow G51 3EY, Scotland.
Our team is available for 7 days a week.
Our official working hours are:
Monday: 09:00 - 20:00 (GMT)
Tuesday: 09:00 - 20:00 (GMT)
Wednesday: Our phone lines will be closed, but you'll still be able to place your order online.
Thursday: Our phone lines will be closed, but you'll still be able to place your order online.
Friday: 09:00 - 20:00 (GMT)
Saturday: 10:00 - 16:00 (GMT)
Sunday: 10:00 - 16:00 (GMT)
We will respond to your emails and enquires on holidays including Christmas Day, Boxing Day, Easter and other Bank Holidays. We guarantee that a member of our client support team will respond to your email within 30 minutes during our working hours.
The other team finds the best suitable expert who has the qualification and experiences in the same area of study to complete the order within due time.
The completed work is received by our quality control team which ensure the content is unique, plagiarism free and meets the quality standards before making the final delivery to the customer.
If somehow the customer is still not satisfied, we offer a free amendments. It’s highly recommended to avail this feature in case you are not satisfied with the content delivered.
You can review our guarantees at clicking here before placing the order to be sure of the legitimacy of the company. Moreover at the end of each page of our website. Our company’s registration number and the address is mentioned, which you can visit and see on google maps.
Our parent company Research Prospect has been mentioned in local and global presses many times over the period of last 10 years.
You can even check out the 100% real and verified reviews at sitejabber.com. Reading the reviews on an external, reputable review website will give you the confidence and the sense of trust you have lost while dealing with the fakers and scammers who often mention fake addresses or have no actual physical office.
We stand tall and proud of our legitimacy and the number of satisfied customers.
While placing your order with us, always make sure the URL should include essays.uk.com and you'll be able to see our SSL certificate. If you're not sure, call us or reach out through live chat.
If you place an order for masters level. We will make sure that it is assigned to a writer with Master’s degree in the area of research.
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